Returns Policy
If you are not happy with your purchase for any reason you can return it to us and we will refund you with the amount you paid for that item.
This guarantee does not include made to measure curtain poles, and blinds.
Returns must be made within 30 days of the purchase date and items must be unused and in their original packaging.
When we have received the goods and checked them we will credit your card (if you paid by card)
Please note
Returned items should be posted back to us or sent back by carrier.
Your items have been delivered free of charge (over £50) and you will have paid on average 15% less than other stores charge.
If you want us to arrange the collection and use our carriers we will need to make a charge of £16.50 per parcel (the amount we get charged by the carriers)
Returns Procedure
Please contact us to let us know you are returning any items.
We will need to know your order reference, the name or code of the items you are returning and the date you ordered.
We will then give you the address to return the items to.
If you want us arrange the collection and use our carriers we will need to take your credit card details to deduct the £16.50 per parcel (the amount we get charged by the carriers)
Upon receipt of your returned goods we will request our accounts department to refund the order less 4.95 initial postage and any collection charges if applicable.
On orders over £50 you may have qualified for free postage and packing, however if the goods are returned and the order value goes below £50 a charge of £4.95 will be deducted from the refund.
Unit 2 , Jubilee Way
Grange Moor
Wakefield
West Yorkshire
WF4 4TD